If you encounter problems with one of my products, go for one of the following support options:
Read the Manual
Take a look at the Quick Start section of the User Manual to check if you set up the instrument correctly. 99% of the e-mails I got were about wrong controller configurations.
Go to the F.A.Q. section to get the most common problems solved.
[to the F.A.Q. section]
Visit the Tech Support Forum. Maybe somebody else had the same problem like you.
[to the Forum]
If you have a question, that can't be solved by the F.A.Q. or the forum, go here to write me an E-Mail.
[to the Contact section]